Privacy Policy
At Seventh Look™, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, place an order, or interact with our services.
1. Information We Collect
When you visit or purchase from our website, we may collect the following information:
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Personal information: Your name, email address, phone number, billing address, and shipping address.
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Order information: Products purchased, order details, payment status, and transaction-related information.
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Technical information: IP address, browser type, device information, and website usage data.
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Communication information: Messages, inquiries, and feedback you send to our customer support team.
Payment information may be processed by third-party payment providers. We do not intend to collect or store complete payment card details unless expressly stated by the relevant payment provider and supported by our systems.
2. How We Use Your Information
We may use your information to:
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Process, confirm, and deliver your orders.
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Communicate order updates and delivery information.
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Provide customer support and respond to inquiries.
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Improve our website, products, and shopping experience.
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Detect fraudulent transactions and help protect our business and customers.
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Send marketing communications and promotional offers where permitted by law and applicable preferences.
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Meet applicable legal, regulatory, and accounting obligations.
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to remember preferences, maintain shopping cart functionality, understand website traffic, and improve the customer experience.
Third-party services, including analytics and advertising platforms, may use permitted tracking technologies to measure website performance and advertising effectiveness.
You may be able to manage cookies through your browser settings or any cookie preference tools available on our website. Disabling certain cookies may affect website functionality.
4. Sharing Your Information
We do not sell your personal information to third parties as a business practice. We may share relevant information with trusted service providers when necessary to operate our business, including:
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Courier and delivery companies.
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Payment processing providers.
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Website hosting and e-commerce service providers.
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Analytics, advertising, and marketing service providers.
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Professional advisers or government authorities where disclosure is required or legally permitted.
These parties may process information in accordance with their own privacy practices and applicable contractual or legal obligations.
5. Data Security and Retention
We use reasonable safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to fulfil orders, provide services, resolve disputes, maintain required records, and comply with applicable laws.
6. Your Privacy Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information, or to withdraw consent for particular uses.
You may also request to stop receiving promotional emails by using the unsubscribe option where available. Transactional communications necessary to fulfil an order may still be sent.
Requests may be subject to identity verification, legal requirements, and applicable exceptions.
7. Third-Party Links
Our website may contain links to third-party websites or services. Seventh Look™ is not responsible for the privacy policies, content, or security practices of external websites. We encourage you to review their policies before sharing personal information.
8. Children's Privacy
Our website is intended for use by individuals who can legally make purchases under applicable law. We do not knowingly collect personal information from children in circumstances where parental consent is legally required and has not been obtained.
9. Updates to This Policy
We may update this Privacy Policy to reflect changes in our business practices, technology, or legal obligations. Any revisions will be published on this page with an updated effective date.
10. Contact Us
For questions or requests relating to your personal information, please contact Seventh Look™ using the contact details available on our website.
By using our website, you acknowledge this Privacy Policy.